IMPROVING THE COST EFFICIENCY OF TOURISM SERVICES THROUGH THE USE OF DIGITAL TECHNOLOGIES AND ARTIFICIAL INTELLIGENCE

Authors

  • Jalolov Otabek Oybek ugli Independent Researcher of Bukhara State University Author

Keywords:

Digital tourism platforms enable travelers to independently plan trips, search for information using voice commands, and receive personalized recommendations based on individual preferences.

Abstract

The rapid advancement of digital technologies and artificial intelligence (AI) has profoundly transformed the global tourism industry. Tourism is increasingly evolving into a data-driven sector where intelligent systems are used to enhance service quality, optimize operational processes, and improve customer satisfaction. 

References

1. Buhalis, D., Amaranggana, A. Smart tourism destinations enhancing tourism experience through personalisation of services // Information and Communication Technologies in Tourism. – Cham: Springer, 2015. – P. 377–389.

2. Gretzel, U., Sigala, M., Xiang, Z., Koo, C. Smart tourism: foundations and developments // Electronic Markets. – 2015. – Vol. 25, No. 3. – P. 179–188.

3. Khamidov O, Tokhirov J, Khurramov O, Barnayev Z. Tourism impact analysis through E3S Web of Conferences [Internet]. 2023;431:107049. doi:10.1051/e3sconf/202343107049

4. Khurramov Ortikjon Kayumovich, Fayzieva Sayyora Annamuradovna, Saidova Firuza Kamalovna, Khalilov Bahromjon Bahodirovich, Fayzieva Sayyora Kudratovna (2020) Directions for improvement digital tourism and tourism info structure in Uzbekistan. Journal of Critical Reviews, 7 (5), 366-369. doi:10.31838/jcr.07.05.72

5. National Institute of Standards and Technology. Face Recognition Vendor Test (FRVT) Report. – Washington, DC: NIST, 2020. – 85 p.

6. Tadjieva S, Tokhirov J, Khurramov O, Juraeva Z, Khodjaeva D. Tourism and sustainable development studies in Uzbekistan [Internet]. 2023;403:8027. doi:10.1051/e3sconf/202340308027

7. United Nations World Tourism Organization. Tourism and Artificial Intelligence. – Madrid: UNWTO, 2021. – 120 p.

Downloads

Published

2025-12-29

How to Cite

IMPROVING THE COST EFFICIENCY OF TOURISM SERVICES THROUGH THE USE OF DIGITAL TECHNOLOGIES AND ARTIFICIAL INTELLIGENCE. (2025). ZAMONAVIY TA’LIM TIZIMINI RIVOJLANTIRISH VA UNGA QARATILGAN KREATIV G’OYALAR, TAKLIFLAR VA YECHIMLAR, 8(83), 186-190. https://uzconferences.org/index.php/uzconf/article/view/1118