MAHSULOT SIFATINI BOSHQARISHNING ILMIY-NAZARIY JIHATDAN SHAKLLANISHI VA RIVOJLANISH BOSQICHLARI
Keywords:
mahsulot sifati, sifat boshqaruvi, TQM, ISO 9001, Six Sigma, Lean, sifat evolyutsiyasi, Deming, Juran, Shewhart.Abstract
Ushbu maqolada mahsulot sifatini boshqarishning ilmiy-nazariy asoslari, uning shakllanish tarixi va rivojlanish bosqichlari tadqiq etilgan. Sifat boshqaruvi nazariyasining hunarmandchilik davridan zamonaviy raqamli transformatsiya davrigacha bo‘lgan evolyutsiyasi tahlil qilingan. W.Shewhart, E.Deming, J.Juran, F.Krosby, K.Ishikava, A.Feigenbaum va G.Taguchi kabi olimlarning ilmiy merosiga asoslangan holda sifat boshqaruvining beshta asosiy rivojlanish bosqichi aniqlangan va har birining nazariy-metodologik xususiyatlari yoritilgan. Sifat boshqaruvining O‘zbekiston sanoati uchun ahamiyati va joriy etish istiqbollari ko‘rsatilgan.
References
1. Shewhart W.A. Economic Control of Quality of Manufactured Product. – New York: Van Nostrand, 1931. – 501 p.
2. Deming W.E. Out of the Crisis. – Cambridge: MIT Press, 1986. – 507 p.
3. Juran J.M. Quality Control Handbook. – 1st ed. – New York: McGraw-Hill, 1951. – 700 p.
4. Feigenbaum A.V. Total Quality Control. – 3rd ed. – New York: McGraw-Hill, 1991. – 863 p.
5. Crosby P.B. Quality is Free. – New York: McGraw-Hill, 1979. – 309 p.
6. Ishikawa K. What is Total Quality Control? The Japanese Way. – Prentice Hall, 1985. – 215 p.
7. Taguchi G. Introduction to Quality Engineering. – Tokyo: APO, 1986. – 191 p.
8. Garvin D.A. Managing Quality. – New York: Free Press, 1988. – 319 p.
9. ISO 9000:2015. Quality management systems – Fundamentals and vocabulary. Geneva: ISO.
10. ISO 9001:2015. Quality management systems – Requirements. Geneva: ISO.
11. Pyzdek T., Keller P. The Six Sigma Handbook. – 5th ed. – McGraw-Hill, 2018. – 704 p.
12. Womack J., Jones D. Lean Thinking. – 2nd ed. – Free Press, 2003. – 396 p.
13. Rust R., Zahorik A., Keiningham T. Return on Quality. – Chicago: Probus, 1994.
14. Jacob R., Madu C., Tang C. Quality and Reliability in the Era of Industry 4.0 // Quality Engineering. – 2024. – Vol.36(1). – P.1–15.
15. Salimova T.A. Upravleniye kachestvom. – M.: Omega-L, 2021. – 376 s.
16. Abdullayev A.M. Sifat menejment. – Toshkent: Fan, 2022. – 280 b.
